An international air cargo group operates multiple freight routes from China to Russia, with a fleet and route network covering Moscow, St. Petersburg and major Far East cities. Kaguo holds a long-term space partnership with the group — the core capacity source for our air trunk line.

Background

Tight air capacity during peak season is the norm on China–Russia routes; last-minute bookings rarely get good prices or schedules. To honour the urgent and express speed commitments, Kaguo needed a stable space-locking mechanism rather than scrambling for capacity in season.

What we do

Both sides lock space quotas quarterly: Kaguo submits dispatch plans in advance, and the group guarantees space and rates per agreement. Weekly space usage is reconciled; an emergency space pool opens in peak season. The agreement also covers cargo handling, dangerous goods declaration and priority rebooking on disrupted flights.

Results

Since the cooperation began, peak-season space fulfilment stays above 95%, and urgent-tier on-time performance (1-3 days) exceeds 99%. Thanks to long-term contract rates, clients' air freight costs run 8%-15% below spot market levels. When flights are disrupted, cargo is rebooked on the next available flight with minimal delay.

Working mechanism

Every Friday both sides confirm the next week's space plan; monthly operations meetings review speed and anomalies. The group provides Kaguo with a dedicated booking channel and priority support, responding to any space issue within two hours.